Q: How much space is required for the PC-1000 and/or PC-1000/Laser 1000?
A: Ideally, a 4' x 4' space for the PC-1000 or 4' x 8' for the PC-1000/Laser 1000. In some cases, a smaller space may work. Call 800-654-2027 for details.

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Q: Besides adequate space, what other requirements are needed in my office to install a PC-1000 or PC-1000/Laser 1000?
A: A 115v, 20 amp circuit (preferably dedicated) is required for the installation of either the PC-1000 or PC-1000/Laser 1000. Of course, each office must have appropriate film processing capabilities. Additionally, some states require a remote activation switch.

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Q: What kind of service does Panoramic provide?
A: Panoramic has an established network of over 300 independent service technicians nationwide. When on-site service is required, the nearest trained technician is dispatched to provide fast, professional service. Panoramic also has experienced, in-house service technicians available at our toll free number to assist with any performance related questions.

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Q: What kind of warranty is provided?
A: Panoramic provides a full two year warranty on both parts and labor. This comprehensive warranty is the best standard warranty in the industry.

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Q: How much does the PC-1000 and PC-1000/Laser 1000 cost?
A: Pricing for the PC-1000 and PC-1000/Laser 1000 is the most aggressive in the industry and includes shipping, installation and training. Call 1-800-654-2027 for a quote.

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Q: Why are Panoramic’s prices so much lower than the competition?
A: Panoramic Corporation manufactures and sells the PC-1000 and PC-1000/Laser 1000 directly to doctors. This direct sale approach eliminates the need for multiple layers of distribution that add cost to our competitors' machines. In many cases, dealers must mark up competitive machines $3,000- $6,000 or more to pay for their involvement in the sale process. By selling directly to doctors, Panoramic eliminates all dealer markups.

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Q: Is purchasing the PC-1000 or PC-1000/Laser 1000 my only option?
A: No. We have a rental program for both the PC-1000 and the PC-1000/Laser 1000. With the rental plan, you pay only a small fee per X-ray. The rental program also entitles you to earn credit that can be applied toward the purchase of the machine at any time.

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Q: What is included with the PC-1000?
A: You will have everything you need to start taking films immediately after installation. Included with the machine is a sample pack of film, a Kodak Lanex intensifying screen/cassette sleeve and a pack of 50 bite guides.

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Q: When can I expect delivery once I have placed an order?
A: Once all your paperwork is approved, most machines can be delivered within 1-2 weeks

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Q: How much time should I set aside for the installation of the machine?
A: For the PC-1000, our technician will require 2-3 hours for installation and initial training. For the PC-1000/Laser 1000, 4-6 hours are required.

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Q: What can I do with my old X-ray equipment?
A: You can arrange for the removal yourself, or Panoramic can give you a quote for the removal of your machine.

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Q: Does the PC-1000 produce scatter radiation?
A: Yes, however, there is no measurable scatter radiation beyond three feet. The operator is equipped with a 12-foot exposure cord to allow a safe distance while keeping the patient in view. If the machine is installed near a wall, two pieces of standard drywall will absorb the radiation.

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Q: How tall or short can my patients be and still use the machines comfortably?
A: The PC-1000 and PC-1000/Laser 1000 can accommodate someone standing as tall as 6' 4" or as short as 3' 4". Anyone taller or shorter can use a stool. Our machines are also wheelchair accessible.

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Q: What is meant by "Digital Ready" when applied to your machines?
A: Our machine is the platform for obtaining digital images. You can adapt it to use either direct digital sensors or digital phosphor plate systems, which are the two digital formats available today. You can adapt it at any time in the future as you decide which system best suits your changing needs.

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Q: Can your quality and images be as good as those of the more expensive units on the market?
A: Our machine quality is excellent with a more than 92% customer satisfaction rating. Our image quality is equal to or better than machines costing twice as much and we employ the same technology. We encourage you to compare the technical specifications - ours match or exceed all but those of the most expensive machines. We can do this because we control all of our manufacturing and we sell directly to the dentist, reducing our cost of manufacturing and distribution.

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Q: Panoramic imaging is not really diagnostic is it?
A: On the contrary, when done properly, panoramic imaging can be an outstanding diagnostic tool. Along with the machine, we'll make sure that you have the knowledge and training to use panoramic imaging to its full diagnostic potential. We provide an annotated sample radiogram guide showing 50 important sites to be checked. You'll also receive our quarterly newsletter with tips and special case analysis to help educate you in the nuances of panoramic diagnostics. The literature is full of articles documenting the many diagnostic uses of panoramic radiography. When used in conjunction with conventional bite-wings and full-mouth X-rays, panoramic X-rays allow you to provide the absolute best in patient care.

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Q: How can I afford a panoramic X-ray machine?
A: Panoramic imaging can easily generate enough revenue to pay for itself. Additional required dentistry, as identified through panoramic imaging, can also be an additional source of practice revenue. Call us for recent published articles on usage and reimbursement.

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Q: What about an adjustable focal trough?
A: An adjustable focal trough is not necessary with our machine. We have one of the largest focal troughs in the industry, making it very easy to position the patient. No adjustment is required between patients.

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Q: You don't look hi-tech or have all the bells and whistles. Why not?
A: We prefer to keep our unit simple to understand, operate, maintain and service. You won't find an easier system to use. Our customer satisfaction rating of more than 92% speaks for our reliability and consistency. Our image quality, which is the most important factor, is among the best you'll find at any price. Quality, simplicity, reliability and the best pricing - that's our objective.

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